Privacy policy

1. Data Controller

Benders Sverige AB
Corporate ID number: 556233-3970

Box 20
535 21 Kvänum
Sweden

Phone: +46 (0)10-88 800 00
Email: data.protection@benders.se

2. Personal Data We Collect

We may collect the following categories of personal data:

• Contact details: name, email address, phone number, address.
• Technical information: IP address, device information, browser type, language, geographic location.
• Usage data: pages visited, clicks and interactions, form data.
• Cookie information: unique identifiers, settings, and other information stored via cookies or similar technologies.
• Data from third-party tools: e.g., when using maps, video players, or recruitment systems.
• CCTV footage: video recordings and still images from our surveillance cameras, which may contain identifiable persons, dates, times, and locations.

3. How We Collect Personal Data

• Directly from you (when you fill out forms, contact us by email or phone, or apply for a job).
• Automatically through cookies and similar technologies when you use our website.
• From third-party providers (e.g., when embedding maps or videos).

4. Purposes of Processing

We process your personal data to:

• Provide and improve our services and website.
• Communicate with you and respond to inquiries.
• Analyse usage and measure performance.
• Market relevant products and services (only with your consent).
• Ensure perimeter/security protection at our facilities.
• Monitor and manage/guide production and traffic within our facilities.
• Fulfil legal obligations.

5. Legal Basis

We base our processing on the following legal grounds:

• Consent – for the use of non-essential cookies and certain marketing.
• Contract – when processing is necessary to fulfil an agreement with you.
• Legal obligation – when we must process data in accordance with the law.
• Legitimate interest – for security measures, technical maintenance, and certain analyses.

6. Data Sharing and Transfers Outside the EU/EEA

We may share data with:

• Our group companies.
• Suppliers and partners providing IT services, analytics tools, and support.
• Authorities, if required by law.

If personal data is transferred to countries outside the EU/EEA, we ensure it is done using the European Commission’s Standard Contractual Clauses (SCC) or other approved safeguards.

7. Cookies and Similar Technologies

We use cookies to make the website work, analyse traffic, and offer customised content. You can change or withdraw your consent at any time via our cookie banner at the bottom of the page.

Cookie categories:

• Necessary – required for the website to function.
• Functional – improve functionality and personalisation.
• Statistical – help us understand how the site is used.
• Marketing – used to show relevant advertising.

Table of cookies and services:

* = If no cookie is listed here, no information is stored via the service on our side, and therefore there is no storage period. However, this may involve so-called third-party cookies, meaning that another party stores information.

Third-party cookies are cookies set by someone other than the website you visit. They are often used when our website loads content or functions from external providers, such as video players, maps, analytics, or marketing services. Please note that third parties may also use cookies for their own purposes. We recommend that you check the relevant third party’s website for more information about these cookies and how data is collected and processed by them, or how you can opt out of their cookies.

So-called session recordings may occur on our website/customer portal; the purpose of this, as previously described in this policy, is to analyse how visitors use our websites/customer portal and to continuously improve their design and content.

8. CCTV Monitoring

Benders strives to be a safe workplace for our employees. As part of this, we use CCTV.

Monitored areas are marked with signs informing you that you are in a monitored area. The signs indicate the data controller and provide further contact information.

Footage is not shared with other businesses, but Benders reserves the right to keep it for a longer period in case of suspected misconduct and/or to hand it over to public authorities upon request.

9. Retention Periods for Personal Data

We store personal data only as long as necessary for the purposes for which it was collected or as long as we are legally required to retain it.

10. Your Rights

You have the right to:

• Request access to your personal data.
• Request rectification or erasure.
• Object to processing.
• Request restriction of processing.
• Receive your data (data portability).
• Withdraw your consent at any time.

You can exercise your rights by contacting us using the details in section 1. You also have the right to lodge complaints with the relevant authorities in your country.

11. Security

We take appropriate technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure, or destruction.

12. Changes to This Policy

We may update this policy as necessary. The date at the top indicates the last update.