Confidentiality policy

Benders Hem is under an obligation to protect your personal details and to use technology that gives users the best and most secure online experience. This policy statement applies to the Benders Hem portal and includes the rules for data collection and the use of personal information. As a visitor, user or member to or of the Benders Hem web portal, you understand and accept the guidelines set out in this policy statement.

Collection of personal information

Benders Hem may collect personal information such as email address, name, address and telephone number. Benders Hem may also collect anonymous, demographic information that is not unique to you, e.g. postcode, age, gender, interests and favourites.

Certain information about your hardware and software may be automatically collected by Benders Hem. Examples of this include your IP address, browser type, domain name, access time and external web address. This information is used by Benders Hem to maintain the service and to be able to provide statistics about the use of the Benders Hem website.

Remember that if you reveal personally identifiable details, or other sensitive information, through any open forum on Benders Hem, this information may be collected by others. Note: Benders Hem does not read any of your private, online communication.

Use of your personal information

To be able to operate the Benders Hem website and supply the services you have requested, Benders Hem collects and uses personal information. Benders Hem also uses personal information to inform you and others about products and services available from Benders Hem and its partners. To learn your opinions about new services that may be offered, Benders Hem may also contact you through questionnaires.

To learn which pages and services are most popular, Benders Hem monitors which pages are visited in Benders Hem. This data may be used to offer customised information and advertising.

Benders Hem will only give out your personal information, without prior warning, if, owing to legislation or our belief that is necessary to protect Benders Hem or the rights of other users, we are obliged to do this.

Use of cookies

The Benders Hem portal uses cookies. A cookie is a text file (.txt) that a web server places on your hard disk. Cookies cannot be used to execute programs or infect your computer with a virus. Cookies are unique to you and can only be read by the domain or domains that placed them.

One of the primary functions of a cookie is to save time for the user. A cookie tells the web server that you have returned to a certain page. For example, if you alter your settings for a Benders Hem page or register with Benders Hem, a cookie helps Benders Hem to remember this information. When you return to the Benders Hem website, the information can be read by the web server and the changed settings (adapted functions) can be applied/provided immediately.

You can accept or prohibit cookies. Most web browsers accept cookies automatically. However, you can set your web browser to refuse cookies. If you choose not to use cookies, you may not be able to use all the functions in Benders Hem.

Security and personal information

Benders Hem secures your personal information against unauthorised access and/or use. When personal information (e.g. credit card number) is sent from Benders Hem to other websites, the Secure Socket Layer (SSL) protocol is used to provide encryption.

Changes to this policy statement

Benders Hem will occasionally update this policy statement in line with opinions from the company or the company’s customers. So that you can remain updated on how Benders Hem safeguards your personal information, Benders Hem recommends that you periodically read through this policy statement.

Contact information

Benders Hem welcomes your comments regarding this policy statement on confidentiality and security. If you feel that Benders Hem has not lived up to this policy statement, or if you have other views, please contact Benders Hem via email (