Benders’ concrete roof tiles come with a materials guarantee that adopts the rules in SS-EN 490/491 and runs in Sweden for 10 years from the date of purchase.
Benders’ concrete roof tiles used with Benders’ original roofing accessories come with an extended materials guarantee that adopts the rules in SS-EN 490/491 and runs in Sweden for 30 years from the date of purchase.
For the end user or the person/body taking over ownership of the roof, the guarantee relates to original production faults in concrete roof tiles and covers frost resistance, watertightness and ultimate strength.
The guarantee provides free delivery of roof tiles to replace tiles that can be shown not to satisfy SS-EN 490/491 and/or the conditions below. Delivery is to the site (in Sweden) of the roof in respect of which a claim has been made.
The guarantee does not cover anything else (for example: colour, lime precipitation or other optical changes; and, faults that, after the goods left production, arose during or because of, for instance, transport, incorrect storage, careless handling incorrect use or similar).
The guarantee applies provided that:
- Roof tiles and accessories were used in accordance with the user instructions that, issued by Benders Sverige AB, applied at the time of use.
- Roof tiles and accessories were used in accordance with the user instructions that, issued by Sweden’s National Board of Housing, Building and Planning, applied at the time of use.
- Any guarantee claim is made to Benders Sverige AB in reasonable time and, in no case whatsoever, more than 1 month after detection of a fault.
- An invoice, receipt or other document is presented showing the purchase date. (Roof tiles are also marked for identification.)
- Benders Sverige AB is given the opportunity to inspect the roof where the products that are the subject of the claim have been used.
The guarantee does not apply to:
- Damage that is attributable to force majeure.
- Damage/injury due to, for example, loading that, at the time of use, was above the reference values given by Sweden’s National Board of Housing, Building and Planning.
- Damage owing to insufficient maintenance.
- Any consequential damage, e.g. moisture and water damage.
The extended 30-year guarantee on materials applies provided that:
- Roof tiles and roofing accessories are all Benders’ originals and were bought in Sweden on or after the 1st of January 2011.
- Roof tiles and accessories were used in accordance with the user instructions that, issued by Benders Sverige AB, applied at the time of use.
- Roof tiles and accessories were used in accordance with the user instructions that, issued by Sweden’s National Board of Housing, Building and Planning, applied at the time of use.
- Any guarantee claim is made to Benders Sverige AB in reasonable time and, in no case whatsoever, more than 1 month after detection of a fault.
- An invoice, receipt or other document is presented showing the purchase date. (Roof tiles are also marked for identification.)
- Benders Sverige AB is given the opportunity to inspect the roof where the products that are the subject of the claim have been used.
The extended 30-year guarantee on materials does not apply to:
- Roof tiles that, at the time of laying, were used with anything other than Benders’ original accessories. (The exception from this is sheet metal work, i.e. valley flashings, barge board flashings, chimney flashings, nails, screws and subroofing.)
- Damage that is attributable to force majeure.
- Damage/injury due to, for example, loading that, at the time of use, was above the reference values given by Sweden’s National Board of Housing, Building and Planning.
- Damage owing to insufficient maintenance.
- Any consequential damage, e.g. moisture and water damage.
Materials guarantees cannot be enforced against distributors or other intermediaries that sell products from Benders Sverige AB. Guarantee claims in respect of faults in materials must always be addressed directly to Benders Sverige AB.
Download document of guarantee for concrete roof tiles 10-years. (PDF-document, 216 kB)
Download document of guarantee for concrete roof tiles 30-years. (PDF-document, 316 kB)
Download document of guarantee for clay tiles 10-years. (PDF-document, 233 kB)
For complete roof tile and colour offerings, read about our roofing range.
